FAQs
It’s okay to have questions, here are our most frequently asked

1
Do you accept Insurance?
Depending on your current health insurance provider or employee benefit plan, it is possible for services to be covered in full or in part. Please contact your provider to verify how your plan compensates you for psychotherapy services. Accepted insurance: Aetna, Blue Cross Blue Shield, United Healthcare, Cigna, & Medicaid (Healthy Blue and WellCare)
2
Payment
Lighthouse Therapy Consulting, PLLC accepts all major credit and debit cards. An active card is required to be on file. The card will be automatically charged 24 hrs before your scheduled session.
3
How frequent are appointments?
It is recommended that sessions are weekly for the first 4-6 weeks. Depending on your goals, sessions will decrease to biweekly or monthly.
4
Cancellation Policy
Time for session is set aside specifically for you. If you are unable to attend a session, please make sure you cancel at least 24 hours in advance. If you do not cancel your appointment 24 hours prior, a fee of $105 is charged for missed appointments.
**We cannot bill insurance for missed sessions. All late fees are the responsibility of the client.
5
Benefits of self pay instead of filing insurance
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I do not have to diagnose you. If I do provide a clinical diagnosis, I am able to keep it completely confidential and it does not become apart of your medical record.
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I can utilize the type of treatment I think is best without restriction.
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I can see you for as many sessions as you need. Not the number determined by insurance companies.
* At Lighthouse Therapy & Consulting, PLLC we know that a diagnosis is not a bad thing. A diagnosis are a host of symptoms and a way for medical professionals to communicate to ensure clients receive the best care. We understand that it is not an individuals identity.
6
Good Faith Estimate/No Surprise Act
Under Section 2799B-6 of the Public Health Service Act and its implementing regulations, health care providers and health care facilities are required to inform individuals who are not enrolled in a group health plan, or group or individual health insurance coverage, or a Federal health care program, or a Federal Employees Health Benefits (FEHB) program health benefits plan (uninsured individuals), or not seeking to file a claim with their group health plan, health insurance coverage, or FEHB health benefits plan (self-pay individuals) in writing (and may also provide it orally, if an uninsured (or self-pay) individual requests a good faith estimate in a method other than paper or electronically), of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.




